About Your E-bike
malfunctions
Step 1: Submit a Request or Call Us
Start by filling out a service request form on our website or call 8587059152. Provide details about your electric bike and the issue you're facing, and we'll schedule an appointment that fits your availability. or call the number: 858-705-9152
Step 2: Technician Visit & Diagnostics
Our experienced technician will arrive at your location to conduct a thorough on-site inspection and diagnostics. We use advanced tools to assess the condition of your e-bike, identifying any underlying issues with the motor, battery, brakes, or electronics.
Step 3: We Take Your E-bike for Repairs
If the issue requires more in-depth repairs, we’ll transport your e-bike to our fully equipped service center. Our team will handle everything from part replacements to complex electrical repairs, ensuring your bike is restored to peak condition.
Step 4: E-bike Delivery
Once the repairs are completed, we’ll deliver your e-bike back to you, fully tested and ready for the road. We’ll go over the work done, provide tips for maintaining your e-bike, and make sure you're satisfied with the repair.
We will take care of your e-bike. Let’s get started
Types of work performed
All work is carried out by experienced qualified specialists
Troubleshooting
We will determine the cause of the malfunction and fix it. If the bike does not turn on, or turns on, but does not ride, extraneous sounds or smells appeared, it began to drive less, power or maximum speed decreased, etc.
Repair of motor wheels
Replacement or lubrication of gearbox gears, rewiring of the engine cable, replacement of Hall sensors, replacement or installation of a temperature sensor, etc.
Repair of lithium-ion batteries
Capacity test, cell replacement, battery balancing, BMS replacement, determination of the internal resistance of individual cells, etc.
Repair of controllers
Replacement of electronic components that have failed, burned out transistors, restoration of PCB conductors, identification of factory defects, etc.
Repair of components
Repair or replacement of a damaged throttle stick, Brake sensors, Display, PAS sensor, Torque sensor, Speed sensor, Headlights, etc.
Electrical wiring repair
Repair of damaged wiring (frayed, broken or broken wires), poor contact in connectors, installation of sealed connectors, etc.
Minor repairs and maintenance
      Replacement of tires and inner tubes, adjustment of brakes, replacement of brake pads, lubrication and cleaning, etc.
We service all makes and models of bicycles
Customers Reviews
The repair service was not only fast but also affordable! They picked up my bike, repaired the motor, and returned it within a few days. The technician kept me updated throughout the process. I’m really happy with how everything turned out. I highly recommend this service!
From the moment I called, I felt like I was in good hands. The technician was very knowledgeable, and the diagnostic was thorough. They took my bike to their shop, and it was delivered back in perfect shape. Super convenient and stress-free experience!
I had an issue with my electric bike’s battery and didn’t know where to start. After booking an appointment, the technician showed up on time and explained everything clearly. My bike was back in action in just a few days! It’s hard to find trustworthy service these days, but these guys are fantastic.
I love the convenience of this service! They came to my house, diagnosed the issue, and took my bike to their workshop for repairs. In less than a week, my e-bike was back and working better than ever. Excellent communication and fair pricing—I’ll definitely use them again!
I was impressed with how quickly the technician arrived after I submitted my request. They were very professional and performed an on-site diagnosis right in my driveway. The entire process was seamless, and I got my e-bike back in perfect condition within just a few days. Highly recommend this service!
Our Team Members
Julia
ManagerVlad
Lead TechnicianAlec
Senior TechnicianGet In Touch
Contact Info
7574 Trade st., San Diego,
CA, 92121.
p: (858) 705-91-52
E: support@fixebike.net
Mon-Fri: 9 a.m.-8:00 p.m.